Returns & Exchanges
At BURGA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all fashion accessories. Items must be in their original condition and packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original BURGA packaging to ensure they are protected during transit and remain in resalable condition.
- 3.Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.